Shipping
Free standard shipping to Worldwide on orders over $69.99
We ship worldwide (we do not currently support this type of address, please do not fill in the fields below: PSC xxx BOX xxx).If you are not sure whether our products can be delivered to your delivery address, you can contact our email for consultation: support@katekasin.com
Delivery Time:
Total Delivery Time = Processing Time + Shipping Time. Processing Time: Before shipping your order, normally we need 1-2 business days to prepare your products. The processing time is separate from the shipping time. Kindly note a small number of orders may still need between 5-7 business days depending on stock availability.We will ship to the address you entered before you pay, please make sure the shipping address is correct. If you want to change the address, please contact us.
During the checkout process, you can select your shipping method and understand your shipping costs on the order information page.
Once your package is announced for delivery, our system will send you a notification email, please be patient. Thank you for your understanding.
Delivery times may vary, especially during peak hours. please wait patiently.
Note:due to the complicated process, some styles may take longer to ship, if you mind, please do not place an order.
Returns & refunds
If you’re not happy with your purchase for any reason you can return your items to us within 15 days of placing your order.
We welcomes your return or exchange if you are not pleased with our cloths.You can contact our After-sale Customer Service via Email : support@katekasin.com
And Provide your order id like #0001 or the email address you used to place the order.
we will check your order details and reply to you in 24 hours(except weekends and holidays) and give you further instrustion to our no hassle return or exchange.
Note:
Please contact us (Email:support@katekasin.com)before sending the item back to us for a refund. We do not accept returned items that were sent back by you directly without checking with us first.
